In any line of work, challenging clients can test even the most patient professional. This workshop explores practical strategies for navigating those interactions with confidence, empathy, and clear boundaries. Learn how to defuse tension, communicate effectively, and turn difficult situations into opportunities for stronger client relationships and long-term trust.

Named the #1 Realtor in New England and recognized as one of America’s top realtors, Lois Krasilovsky brings more than three decades of experience in sales, consumer behavior, and business growth. As co-founder of MyCube Space, she has combined her expertise in understanding people’s needs with her passion for creating products that reflect trust, security, and personal value.